For orders placed online we do provide the option to ship to an address different to the billing address. If you have made a mistake with your shipping details please contact our Customer Services at mail: firstname.lastname@example.org
Each country has its own unique import procedures, which are subject to change. If you have an order held in customs then please contact our Customer Service team with your order number and tracking number using the details below. We will do our very best to help resolve the matter as swiftly as possible. Send mail at: email@example.com
We aim to process returns within 2 working days of receiving them. As long as the returned items meet our refund criteria, your refund will be with you 24-48 hours after your return is processed, depending on your card issuer.
We aim to process returns within 2 working days of receiving them. Once your return has been processed, and provided we have the exchange items in stock, you should receive them within 3 working days. The overall expected time for an exchange can be up to 7 days upon receipt of the item.
Yes, we use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server.
We understand the importance of purchasing the correct size when ordering online which is why all products have detailed sizing information within their product descriptions. For all sizing dimensions click HERE.